•     Over 250 years of quality service

  •     Freepost on orders over £100

  •     Traditional Values, 21st Century Service

Privacy Policy

The Stephen Betts group understands that privacy and security is paramount and we are committed to protecting these areas.

 

What information do we collect?

We ask for details including your name, address, shipping address, Betts Metals identity number, email address, telephone/fax numbers and if requesting a credit account, trade references.

 

Why do we need this information?

The information we collect is what we need to process your order safely, efficiently and securely. We do not share any information you give to us with anyone else. We may also use this data to inform you of any important changes to our website or to advise you of new product offerings.

 

Is my online payment safe?

We work to protect the security of your information during transmission by using Secure Socket Layer (SSL) software which encrypts the information you give us. To ensure your orders are secure, you need to have SSL enabled in your browser. An indication that you are in a secure site is the image of a padlock of key icon at the bottom of the page. Any credit/debit card information is only ever shared between you, Betts Metals Sales and the bank we use to process payments.

 

Will Betts Metals disclose any information to outside parties?

We do not sell, trade or rent your personal information to others.

 

General Security

We take these matters extremely seriously; we will never ask you for personal information by email. Please note that if you visit our online shop, you are accepting our terms and conditions. 

 

Magento Standard Cookies

  • USER_ALLOWED_SAVE_COOKIE Indicates if a customer is allowed to use cookies.
  • external_no_cache - A flag that indicates if caching is disabled.
  • persistent_shopping_cart The session key.
  • Stf If product links were sent to friends, stores the timestamps in the format: $timeStamp1, $timestamp2, ..., $timestampN.
  • pollN A poll ID that indicates if a vote has occurred.
  • frontend Session ID
  • guest-view Allows guests to edit their orders.

 

Google Analytics Cookies

  • __utma Distinguishes shoppers and sessions .This cookie is created when the JavaScript library executes and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics.
  • __utmt Used to throttle request rate.
  • __utmb Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics.
  • _utmz Saves the traffic source or campaign that explains how the shopper reached your site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics.
  • __utmv Stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie is updated every time data is sent to Google Analytics.

 


For more information regarding security, please see our security page on the website.