We are very proud of the service we offer at Betts Metal Sales, and we love to hear what our customer think.

A sample of our customers feedback is shown below

"We wanted to write and thank you so much for your excellent service in turning around our diamond cutting detail request so quickly for us. We really appreciate the attention that you gave this order, enabling us to deliver the ring in time for the customer's wedding. After receiving the blank ring from us in Mondays post, you managed to return it in Tuesdays post, in time for our customer to pick up on Wednesday at 1pm. We always try to give as much time as possible when ordering, however your flexibility and dedication to meet this request was second to none - Thank you again."

Marianne from Leeds

I recently did your PMC class and wanted to say thank you so much for the day. You put me at ease and made it one of the best and fun courses i have been on. I thoroughly enjoyed it!

Lucy from Nottingham

I made the switch earlier this year to Betts and I am very happy with service. When needed, you stepped in and sorted things out for me admirably. I prefer your 'hands on' service.

Daniel from Cleveleys

I can't thank you enough for your wonderful service

Karen from Birmingham

Thanks so much for the speedy service and assistance I had with my wedding ring order, the fit was great for both my customers. I would also definitely recommend the engraving service to anybody.

Peter from London

I was over the moon with the prompt service I received with my wedding ring order. The wedding was pushed forward unexpectedly but they got it to me with time to spare!

Jenny from Cornwall

I would just like to thank the staff at Betts Metals for the service I have received over the years. I have found the staff to not only be courteous and helpful but willing to go beyond what was expected. I look forward to a long business relationship with them.

Thomas from Sunderland

I recently did your PMC class and wanted to say thank you so much for the day. You put me at ease and made it one of the best and fun courses i have been on. I thoroughly enjoyed it!

Lucy from Nottingham

I placed my order yesterday and it is on my bench now! I wanted to thank the staff at Betts, excellent service.

Ian from Muir of Ord

I much prefer dealing with Betts as the staff know what they are talking about and if you ask for something a bit different, they won't just ask you for a code.

Justine from West Wycombe

The staff always been helpful on the phone and when I visits the trade counter. You have simply impressed me!

John from Swindon

Thank you so much for the new CAD CAM service you have in operation, from beginning to end the process was "pain free" and I now have the first castings produced from my initial drawing - I just LOVE Betts!

Amber from London

I have recently moved from a competitor of yours and now use you all the time, thanks so much for getting the ear wires for me, although you don't stock them, they came with all of the rest of the order, you are truly hassle free to deal with, thanks again.

Claire from Birmingham

I have just received the first wedding ring order I placed with you, all finished and from stock. It was a pretty hefty order and I was nervous about the delivery, but I really needn't have worried. It all came the next day and all with a really high quality finish, in these difficult times, it makes a refreshing change for on time service! Excellent quality and all done with a smile, thanks especially to Kelly.

Brian from Coventry

I just must drop a line and say your staff are FANTASTIC. Everyone I have spoken to have been so knowledgeble and friendly, you are an absolute joy to deal with.

Philippa from West Sussex

We like you. You send us sweeties.

Keith from Sussex

I was very impressed with the sample wedding ring box I received on Friday. I loved the quality of the rings and their appearance in the box. I put the case in the window on Saturday and had 3 enquiries on the day! Really pleased.

Reese from Alcester

The service is exemplary.

Richard from Wrexham

I placed my order at 4.50pm, I received it the very next day, that is why I love you guys!

Paul from Merseyside

As a customer of Betts, may I take this opportunity to compliment all the staff I have met in person and spoke to on the phone, they are professional, friendly and helpful at all times and make it a pleasure to do business with. Nothing is too much trouble.

Louise from Birmingham

We wanted to write and thank you so much for your excellent service in turning around our diamond cutting detail request so quickly for us. We really appreciate the attention that you gave this order, enabling us to deliver the ring in time for the customer's wedding. After receiving the blank ring from us in Mondays post, you managed to return it in Tuesdays post, in time for our customer to pick up on Wednesday at 1pm. We always try to give as much time as possible when ordering, however your flexibility and dedication to meet this request was second to none - Thank you again.

Marianne from Leeds

Astonished and amazed at your new website! It is a lot quicker to use.

Keith from Wolverhampton

Your new site is great!

Lawrence from London

As a manufacturing retail jeweller we use Betts Metal Sales as our primary source for bullion products. My relationship with Betts dates back some 22 years in total,firstly as a manufacturer when we were Birmingham based and now as a retail concern situated in The West Country. You are our one-stop-shop for Wedding rings, castings, bullion and findings. Although BMS are competitively priced we feel it is the personal service we value most. A genuinely friendly team that we count as a partner in our business strategy.

Andrew from Bridgewater

Excellent service, all emails are answered quickly, your porter service works well and communication is great.

Steve from Birmingham

Your new website stops me from going anywhere else, it has everything I need! A one-stop shop.

Rich from Leeds

Having recently used Betts Metal Sales 18ct white grain, we have found it to be superior to other suppliers that we have past used.

Jamie from Birmingham

Love the new website Betts, so much choice and easy to navigate. Makes its easy for small businesses like mine to find everything I need safe in the knowledge it will be with me very soon.

Laura from Birmingham

I love the new website, very professional and easy to use!

Peter from Leamington Spa

A huge thank you for your super friendly and helpful service with the wedding rings I ordered from you. The engraving looked wonderful and I was so pleased with the quality of the rings. You made it stress free for me too! I look forward to placing lots more orders soon.

Laura from Chesterfield

'Customer Service' excellent! Received my order this morning, Thank you!

Vivienne from Norfolk

The rings arrived this morning, they look superb and we're really happy with them. Thanks for the updates and I must say the customer service from all the staff I've dealt with at Betts has been fantastic.

Tim from Hove

Just thought I would get you a small box of chocolates for sorting that problem out for me. It made my job a whole lot easier. Thanks again.

Paul from Wallasey

Amazing rings and service. Thank you!

Marcus from Haywards Heath

I appreciate the level of care given by you and your team at Betts.

Andrew from Somerset

I just wanted to say thank you for the excellent service I received from you recently. I required a finish and engraving on a ring with a very slender time-scale, the ring has been delivered this morning and I am thrilled with the work as always. I use Betts for my Wedding Rings because of the quality and excellent service I receive every time. I'm looking forward to placing another order soon.

Laura Jo from Chesterfield

Thanks for the excellent service Betts Metals. Your website is so user-friendly, and I appreciated the quick delivery and freepost.

Robyn from Somerset

Thank you so much for your help in getting our order done – it is so hard to build a reputation as a small online retailer in the competitive market out there and we could not do it without suppliers like you who support us in times of need!

Rachel from Worthing

Love. Love. Love! Thank you SO much for all your help, all the emails, the suggestions, everything. It was a seamless process & you made it so much easier. So much gratitude!

Zoe from Glasgow

I honestly can't thank you enough! You've taking my vision and made it reality.... Forever great full.

Yvette from Ruskington

Extremely impressed with the service from the inbound team yesterday. I spoke to Tracey who said you did not have what I needed to help me out of a problem but offered an alternative and arranged for collection from trade counter by my setter. Unfortunately this did not work, so I spoke to someone else who arranged for my order to go out last night – which it did!

Gemma from Plymouth

Packet received on Tuesday - ordered on Sunday. UNBELIEVABLE SERVICE. Thank you very much

Pat from Lincolnshire

To the Betts Metal Team, just to let you know how incredibly professional you are! Thank you for your patience!

Alexandra from Yorkshire

Just to let you know, I've received the order and am so happy with the purchase. Thank you for your excellent service and communication!

Lucy From Kent

Just wanted to say a HUGE thank you for sorting out the rings for me! The pear shaped diamond was a complete stunner and they’re thrilled with it! I'm dropping Hannah's engagement ring and wedding band off to her tomorrow and I know she’s going to love them! Thanks so much!

Jan from North Somerset

I know it's late but HAPPY NEW YEAR to all of you lovely people at Betts Metals. Thank you for looking after me in 2014!

Deborah From Cumbria

'Thank-You' for the work you did with my customers Wedding Ring that had the beaded edge put on. It arrived this morning looking fabulous and I'm sure he'll be thrilled when he collects.

Laura from Derbyshire

I'm happy as ever to come to BMS as I have done for many years - the service is always friendly and helpful.

Elizabeth from Coventry

I made the switch earlier this year to Betts and I am very happy with service. When needed, you stepped in and sorted things out for me admirably. I prefer your 'hands on' service.

Daniel from Cleveleys

I can not thank you enough for such amazing and reliable service. Thank you Betts metal team!

Polly from Ramsgate

I just wanted to email to say what a vast improvement your website is. So much easier to use.

Natalie from Leicester

I just wanted to say how impressed I have been with the customer service received from yourself and the person I spoke to on the telephone. You have been so helpful and quick coming back to me. It is lovely to deal with such a lovely team and not something that I often experience these days!

Emma from Bristol

Thank you once again for all your help, you have been great!

Christine from Cheltenham

I have just spoken with Michelle (very helpful and great advice for a beginner like me!) Many thanks for your help! 

Karen from Berkshire

Thank you for everything you have done, quality service from yourself and your colleagues.

Stuart from West Sussex