Information we collect

We, Betts Metal Sales, ask for your details including name, billing address, shipping address, Betts Metal Sales identity number, email address, telephone/fax numbers and if requesting a credit account, trade references.

How we use your information

We use the information that we collect to administer your account and to provide the products and services you have requested from us. We may also use your personal information for marketing. If you would prefer to not receive marketing materials please contact us.

How we share your information

We do not and will not share any information with anyone else. We do not rent or sell any of your personal or non-oersonal information to others.

How we protect your information

We protect the security of your online payment during transmission by using Secure Socket Layer (SSL) software which encrypts the information you give to us. To ensure your orders are secure, you need to have SSL enabled in your browser. An indication that you are in a secure site is by the image of a padlock icon at the top of the page. Any credit/debit card information is only ever shared between you, Betts Metal Sales and the bank to process payments.

How to access your personal information

We respect your privacy rights and provide you with reasonable access to the personal information that we have collected. If you wish to amend or access any other personal information, or you would like us to delete any personal information that we have about you, you may contact us.

How we store your personal information

We are PCI compliant, therefore we do not store or share your payment details. Card details are shredded immediately. We store your order details for three years after the date of ordering providing you do not subsequently place another order.

You are within your rights to request that we delete any information we may hold about your or your orders, in this case, please contact us.

General security

Please be aware that we will never ask for your personal information by email. Please note that if you visit our online shop, you are automatically accepting our terms and conditions