Postage Information

For orders made with us online worth a value of £50 or more, we will send



Freepost orders will be sent Royal Mail Special Next Day Delivery - the value must be £50 or more, exclusive of VAT.

Orders that exceed a maximum weight and orders that require courier shipping, such as hazardous materials, are not eligible for this offer.


Order before 3pm for same day despatch*

If there is an issue regarding stock and the order cannot be dispatched you will be contacted on the same day

Orders after 3pm will be dispatched on the next working day.


Shipping options



UK delivery options


Royal Mail 1st class  (Customer responsible if goods go missing)- £2.95

Royal Mail Special Next Day Delivery - From £8.88


Royal Mail 24/48h tracked and signed - £6.65


Hazardous goods & liquids - From £8.65


Hazardous goods & liquids - Free over £100


Please note that these prices are a guide only and will vary depending on the weight and value of your goods


International delivery options


International Postage - Starts from £15.88


This is a base price for international postage, the price can vary on the location of delivery and the weight of the parcel. Goods sent internationally can not contain any hazardous items or liquids.


We will do our best to despatch your order the same day, however for guaranteed same day despatch order before 3.00pm.


Collect options


Goods can be collected from our trade counter

Betts Metals Counter- 49-63 Spencer Street B18 6DE

The collect time from our Betts and Suttons counter is 2 hours from ordering.

For anti-fraud reasons all orders to be collected have to be paid for on collection at the counter. Payment will not be taken online for collection orders.



If you have any issues, please click here to view our contact page and our expert customer service team will be happy to help