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Print FAQs
Can I view your online shop without registering ?
Do I have to register on your website to place an order ?
How can I pay for my order ?
What forms of payment do you accept ?
Are my online payments safe ?
What information do you collect and how is it used ?
What about privacy?
How can I see some of your products?
I've ordered the incorrect product what should I do ?
What if I have been sent an incorrect or damaged product, or if there is an item missing?
My order hasn't arrived, what should I do?
How can I order a catalogue?
How do I amend or delete an order that hasn't yet been despatched ?
I need some more information about one of your products- what should I do ?
How do you calculate postage charges?
I have forgotten my password what should I do?
I only need to place a small order is this OK?
Do Betts Metal Sales offer a student discount?