General

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Print FAQs

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Can I view your online shop without registering ?
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Do I have to register on your website to place an order ?
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How can I pay for my order ?
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What forms of payment do you accept ?
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Are my online payments safe ?
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What information do you collect and how is it used ?
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What about privacy?
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How can I see some of your products?
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I've ordered the incorrect product what should I do ?
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What if I have been sent an incorrect or damaged product, or 
if there is an item missing?
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My order hasn't arrived, what should I do?
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How can I order a catalogue?
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How do I amend or delete an order that hasn't yet been 
despatched ?
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I need some more information about one of your products-
what should I do ?
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How do you calculate postage charges?
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I have forgotten my password what should I do?
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I only need to place a small order is this OK?
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Do Betts Metal Sales offer a student discount?
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